support

general

Q: How much traffic does ArtworkNetwork.com get?
A: ArtworkNetwork.com receives over 100,000 page views per month, and 16,000 hits per day.

Q: Does ArtworkNetwork.com have a physical gallery location?
A: Our main office, showroom, and Artwork Network Underground Studios are located at 878-1 Santa Fe Drive in Denver, Colorado.  Our second location, Artwork Network Studios on Inca, is located at 855 Inca St in Denver, Colorado.  We are also expanding to Scottsdale, Arizona.  In addition to these spaces, you can see our artists’ work at a variety of different venues.  A comprehensive up-to-date list is available in our calendar section.

Q: Can I rent a studio at your location?
A: Artwork Network has several studios available for rent.  For more information and current availability, please call our office at 303.388.7420.

Q: How can I get in touch with somebody at Artwork Network?
A: We are available Monday through Friday, 9 a.m. to 5 p.m.  You can reach us by phone at 303.388.7420 or 800.668.9522, or send us an email at support@artworknetwork.com.

Q: What makes ArtworkNetwork.com better than other online galleries?
A: Our users tell us that we have a wider selection of quality artwork than other sites.  We also provide a wider variety of art-related services, including art rotation in business venues, allowing our artists to reach a wider audience.

Q:  Can I rotate art in my home?
A:  No. However we do have a leasing program.

Q:  How do I buy art?
A:  Contact the artist directly or through the information on their contact page or contact Artwork Network.

Q:  Is ordering online safe?
A:  We now take all of our orders over the phone, by fax, or in person.  Every precaution is taken in order to keep your information safe.

Q:  What forms of payment are accepted?
A:  We accept cash, check, or credit card.

Q:  Do I have to pay for shipping?
A:  Yes.  Each piece of artwork is safely packaged, then weighed at the post office to determine your shipping options.

Q:  Do you ship internationally?
A:  Yes.  The cost to ship internationally is slightly higher than shipping domestically, but we are willing to ship artwork to anywhere in the world.

Q:  What precautions are taken to ship artwork?
A:  All artwork is shipped using a professional pack and ship company.

Q:  What should I do if I receive a damaged piece of art?
A:  It depends on the situation.  Often times any damage will be covered by the shipping insurance.  We make every effort to resolve any damage situation in a timely manner.

Q:  What if I don’t like the painting when I receive it?
A:  We have a 7 day return policy. You will be responsible for return shipping costs including insurance.  Please save the packaging, so it may be packed to the same careful standard as was shipped to you.